Privacy Policy

Information We Collect

When you use the Apply or Contact forms on this site, we ask for details like your full name, email address, phone number, school, grade, and the message you submit. This information is sent directly to our team via email and is not stored in a database on this website.

We also have access to information you provide when you get tickets through Linkstub, such as your Linkstub profile, name, and email address. We use this information for ticket management and to improve the guest experience at our events.

Ticketing & Third-Party Services

All event ticketing and payment processing is handled by third party providers. When you purchase tickets, your payment is collected and processed by our third party providers. Our third party providers shares certain information with us, such as your profile, name, and email, which we use for ticket management and guest experience purposes. All sales are final. No refunds, exchanges, or cancelations will be issued by our third party providers under any circumstances. Purchases are governed by the third party provider’s respective terms of service and privacy policies.

Links on this site may also direct elsewhere. Activity on those platforms are governed by their respective terms of service and privacy policies.

How We Use Information

We use the information you provide to respond to inquiries, process applications to join the Club9 team, event and ticket management, and communicate with you about Club9 events.

Cookies & Tracking

This site uses your browser’s local session storage only to remember simple preferences during your visit — like whether you’ve already seen certain on-screen notifications (such as a hiring popup), heard the site’s intro sound, or unlocked the event photo gallery. This information stays on your device, is never sent to us, and clears when you close your browser. We do not use tracking cookies or third-party analytics on this site.

Information From Minors

Club9 events are intended for high school students. If you’re under 18, please review this policy with a parent or guardian before submitting any information or placing any purchase. Parents or guardians with questions about information regarding a child in their care may have submitted can contact us using the details below.

Data Sharing

We do not sell your personal information. We only share information with third parties when necessary to operate our events or when required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about this Privacy Policy? Email us at booking@club9nyc.com.